Our Services   


We are confident that the services we provide will meet and exceed your customer contact requirements.
Our inbound and outbound teleservices include:

  • Creation of B2B and B2C Marketing Campaigns
    Let us put our experience to work on your next marketing campaign. We understand all facets of the customer contact process and can guide you in a direction that will suit your needs, budget, and timeline.


  • Database Cleanup - Because your sales and marketing efforts are only as good as your data, we offer full database cleanup. Removing duplicate, outdated, and inaccurate information means that your staff can focus their efforts on client acquisition and customer service.


  • Lead Generation - Give your sales team the advantage of a steady stream of qualified leads. We can turn cold calls into hot leads and have the decision maker anxiously awaiting your call.


  • Consulting and Fulfillment Services
    Our specialists are ready, willing, and able to supply you with the consulting services that will put your project on the right track and see that it stays there. Outsource your fulfillment services to our efficient team and watch your bottom line grow.
  • Survey Completion
    Although our staff makes it look that way, getting people to participate in surveys is no easy task. Our experience in scripting calls will help you gather the information you need and our straightforward reporting output will make understanding your results a trouble-free task.


  • Appointment Setting
    Your customers will hang up with a great impression after speaking with one of our representatives. Our knowledge and professionalism will boost your sales and customer service efforts.


  • Direct Sales
    If it can be sold over the phone, the specialists at QCS can sell it! Our state-of-the-art predictive dialing equipment increases calling efficiency by ensuring that each representative is given a new call within seconds of the last. We offer credit card processing as well as ACH or COD payments and our clients are supplied with full daily, weekly, monthly or per-campaign reporting.